Return and Refund Policy

Last Updated: [20.08.2023 14:00]

At Bendis Cosmetic, we aim to maintain the highest level of customer satisfaction and make your shopping experience as seamless as possible. However, there may be occasions when you need to return a product. Here is our Bendis Cosmetic return policy:

Return Conditions:

1. You can return your product within 14 days from the date of delivery.
2. The product you wish to return must be unused, in its original packaging, and with the labels still attached.
3. All products can be returned, except for items like makeup, hygiene products, and personal care products, which cannot be returned for health and hygiene reasons.

Return Process:

1. Contact our customer service to initiate the return for the products you wish to return. They will provide you with further information and instructions for the return process.
2. Return the products with their original packaging, following the instructions provided by our customer service.
3. Once the return process is initiated, the condition of the products will be assessed. If the return is approved, a refund or exchange will be processed.

Reasons for Returns:

1. If your product arrived damaged or defective, please contact our customer service immediately.

Refund Process:

Once the return is approved, your payment will be refunded within 7 business days via the original payment method.

At Bendis Cosmetic, we will do our utmost to ensure that any return process is completed smoothly and promptly. If you have any questions or require assistance, please do not hesitate to contact our customer service.

Contact Information:

Customer Service WhatsApp: [+90 546 136 01 36]
Customer Service Email: [[email protected]]

This policy applies to products offered by the Bendis Cosmetic brand, and please remember to regularly check for updates in case of policy changes.

Thank you for choosing Bendis Cosmetic!